Manager’s Roles

Managers play following roles in an organization:

 Interpersonal roles
• Figurehead—duties that are ceremonial and symbolic in nature
• Leadership—hire, train, motivate, and discipline employees
• Liaison—contact outsiders who provide the manager with information. These may be individuals or groups
inside or outside the organization.

 Informational roles
• Monitor—collect information from organizations and institutions outside their own
• Disseminator—a conduit to transmit information to organizational members
• Spokesperson—represent the organization to outsiders


Decisional roles
• Entrepreneur—managers initiate and oversee new projects that will improve their organization’s
performance
• Disturbance handlers—take corrective action in response to unforeseen problems
• Resource allocators—responsible for allocating human, physical, and monetary resources
• Negotiator role—discuss issues and bargain with other units to gain advantages for their own unit

All managers are mostly concerned with following activities:

• Staffing
• Retention
• Development
• Adjustment
• Managing change