What Are Roles?
1. The concept of roles applies to all employees in organizations and to their life outside the organization as well.
2. A role refers to a set of expected behavior patterns attributed to someone who occupies a given position in a social unit.
3. Individuals play multiple roles.
4. Employees attempt to determine what behaviors are expected of them.
5. An individual who is confronted by divergent role expectations experiences role conflict.
6. Employees in organizations often face such role conflicts.
Following are the different types of group roles:
1. Task-oriented roles
2. Relationship-oriented roles
3. Individual roles
Task-oriented roles
• Initiator-Contributors
• Information seekers/providers
Relationship-oriented roles
• Encouragers
• Harmonizers
Individual roles
• Blockers
• Jokers
Characteristics of a well-functioning, effective group
A group is considered effective if it is having following characteristics.
• Relaxed, comfortable, informal atmosphere
• Task to be performed are well understood & accepted
• Members listen well & participate in given assignments
• Clear assignments made & accepted
• Group aware of its operation & function
• People express feelings & ideas
• Consensus decision making
• Conflict & disagreement center around ideas or method
